Welcome to the website of Systems Automation & Management (Pty) Ltd ("the Company", "we", "us", or "our"), accessible at www.sam.co.za (the "Website"). By accessing, browsing, or using this Website, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must immediately cease using the Website.

1. Information Disclosures (ECTA Section 43)

In terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA), the following company information is disclosed:

• Full Name: Systems Automation & Management (Pty) Ltd
• Registration Number: 1989/006155/07
• Physical Address: 13-17 Rembrandt Street, Petervale, Sandton, Johannesburg, Gauteng, 2191, South Africa
• Contact Number: +27 11 803 0570 | +27 86 1000 SAM (726)
• Email Address: info@sam.co.za
• Website: https://www.sam.co.za

2. Use of the Website

2.1. You agree to use this Website only for lawful purposes related to browsing, evaluating, or requesting services regarding industrial automation, SCADA systems, PLC software, Sécheron electrical protection & switching solutions for rail, SAM Mech engineering, smart building solutions, and green energy technologies.

2.2. You are strictly prohibited from using this Website to:

• Transmit or post any unauthorized, defamatory, or unlawful material.
• Introduce malicious software, viruses, trojans, or execute any automated scraping, data harvesting, or indexing of our product catalogs without our prior written consent.
• Impersonate any entity or represent false credentials.

3. Intellectual Property Rights

3.1. All content displayed on this Website—including but not limited to text, technical drawings, CAD specifications, product brochures, images, logos, trademarks (such as "SAM®", "EMDAS®", "GeyserWorx®", "SAM Hybrid-Worx®"), and software—is the intellectual property of Systems Automation & Management (Pty) Ltd or its licensors and is protected by South African and international copyright and trademark laws.

3.2. You may download or print copies of product brochures, datasheets, or catalogues strictly for personal, non-commercial, or professional specification use (e.g., specifying our automation and electrical systems in your industrial, mining, energy, or engineering projects).

3.3. Any unauthorized reproduction, modification, distribution, or commercial exploitation of the Website content is strictly prohibited without our explicit written permission.

4. Technical Specifications and Product Availability

4.1. While we strive to ensure that all dimensions, technical drawings, system capabilities, material properties, and brochures are completely accurate, all product specifications published on this Website serve as general guidelines.

4.2. We reserve the right to modify, upgrade, or discontinue products (such as SCADA systems, PLCs, Sécheron breakers, sensors, and mechanical components) without prior notice.

4.3. Reliance on technical specifications for exact system engineering or installation layouts must be verified directly with our technical team prior to procurement.

5. Privacy & Data Protection (POPIA Compliance)

5.1. We respect your privacy and process all personal information (such as contact queries, emails, CV submissions, and phone numbers) in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

5.2. By using our online contact forms or submitting requests for quotes or employment, you consent to the collection and processing of your personal data for the purpose of fulfilling your business request.

5.3. You have the right to request access to your personal information, request corrections or updates, or object to data processing by contacting us at info@sam.co.za.

6. Limitation of Liability and Indemnity

6.1. This Website and all materials, specifications, and services provided herein are offered on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied.

6.2. Systems Automation & Management (Pty) Ltd, its directors, employees, or agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:

• The use or the inability to use this Website.
• Any technical inaccuracies, typographical errors, or outdated product specification sheets on the Website.
• Any security breaches, system downtime, or virus transmission affecting your device via this Website.

6.3. You agree to indemnify and hold us harmless against any loss, liability, damage, or expense of whatever nature which may be caused by your breach of these Terms.

7. Third-Party Links & Agencies

Our Website may contain links to third-party portals, suppliers, agency partners, or international principles (such as Siemens, Sécheron Hasler, Softing, Rockwell Automation, Phoenix Contact, and ABB). These links are provided solely for your convenience. We do not control, endorse, or assume responsibility for the content, privacy practices, or availability of those external sites.

8. Governing Law and Jurisdiction

These Terms shall be governed, interpreted, and enforced in accordance with the laws of the Republic of South Africa. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the South African courts.

9. Changes to These Terms

We reserve the right to amend, update, or replace these Terms at any time. Any changes will be posted directly to this page. Continued use of the website following changes constitutes your acceptance of the updated Terms.